How many hourscould you get back?

Untick what doesn’t apply and replace the volumes with your own. Example volumes: 8 staff, 8 courses a week

• Answer enquiries and quote requests

  3.2

  h / week

  Replies to common questions (content, dates, prerequisites, funding, accessibility), sends the quote and course outline, routes complex requests to sales.

  Volume per week — Answer enquiries and quote requests enquiries / week Minutes per unit — Answer enquiries and quote requests Automatable share (%) — Answer enquiries and quote requests
• Produce booking documents and joining instructions

  3.5

  h / week

  Documents generated from your training management system and templates, sent for signature, chased if not returned and filed in the learner record.

  Volume per week — Produce booking documents and joining instructions enrolments / week Minutes per unit — Produce booking documents and joining instructions Automatable share (%) — Produce booking documents and joining instructions
• Track attendance and issue certificates

  1.9

  h / week

  Checks registers for each session, chases missing signatures, generates certificates of attendance and completion.

  Volume per week — Track attendance and issue certificates courses / week Minutes per unit — Track attendance and issue certificates Automatable share (%) — Track attendance and issue certificates
• Track funding claims and approvals

  1.9

  h / week

  Prepares funding applications, tracks approvals, requested documents and claim deadlines, with alerts before they expire.

  Volume per week — Track funding claims and approvals funding files / week Minutes per unit — Track funding claims and approvals Automatable share (%) — Track funding claims and approvals
• Collect evaluations and compliance evidence

  2.3

  h / week

  Sends end-of-course and follow-up evaluations, chases responses, summarises results per course and files evidence against your quality framework.

  Volume per week — Collect evaluations and compliance evidence courses / week Minutes per unit — Collect evaluations and compliance evidence Automatable share (%) — Collect evaluations and compliance evidence
• Invoice and chase funders and employers

  2

  h / week

  Invoices prepared as soon as completion evidence is available, supporting documents attached, staged reminders for overdue payments.

  Volume per week — Invoice and chase funders and employers invoices / week Minutes per unit — Invoice and chase funders and employers Automatable share (%) — Invoice and chase funders and employers
• Schedule trainers and rooms

  1.3

  h / week

  Assigns trainers by availability and expertise, books rooms or virtual classrooms, sends briefings and materials.

  Volume per week — Schedule trainers and rooms courses / week Minutes per unit — Schedule trainers and rooms Automatable share (%) — Schedule trainers and rooms