Plugged into your tools
Inbox, industry software, accounting, CRM, calendar, WhatsApp, APIs: we adapt to what you already use, without changing your habits.
Four families of automations
What we automate,and the hours it gives back.
Iselia Projects automates four families of repetitive work — customer messages, documents and admin, scheduling and operations, custom business tools — with automations designed around your industry, often AI-powered, and plugged into the tools you already use. We always start with the task that gives back the most hours.
Free 30-minute assessment · No commitment · You own everything
Where the time goes
Recoverable hours by family
- Customer messages & requests16 industries 5.3 hrs / wk
- Documents & admin16 industries 5.8 hrs / wk
- Scheduling & operations15 industries 2.7 hrs / wk
- Custom business tools9 industries 2.7 hrs / wk
≈ 15.1 hrs / week
on average for a typical business, all families combined
The four families
Lost time hides in the same places.
Short-term rentals, accounting firms, estate agencies, building trades: the industries differ, the time sinks look alike. Here are the four families of work we automate, and what each one weighs.
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02 / 04
Documents & admin
Still re-keying invoices, quotes or purchase orders?
Invoices, quotes, purchase orders, contracts: documents are read, checked and entered where they belong. Reminders go out on time, without anyone thinking about it.
- Automatic reading and data entry
- Customer and supplier reminders
- Clean filing and archiving
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03 / 04
Scheduling & operations
Does your schedule get rebuilt by hand every time something changes?
Schedules, assignments, checklists, job tracking: operations update themselves and everyone knows what to do, right when they need to.
- Schedules generated and adjusted
- Teams notified automatically
- Real-time job tracking
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04 / 04
Custom business tools
Do your processes live in spreadsheets, email threads and copy-paste?
When no software fits the way you work, we build the tool: client portal, internal app, dashboard, reports that send themselves.
- Client portals and internal apps
- Consolidated dashboards
- Reports delivered automatically
Prioritisation
Hours back versus effort: we start with the best ratio.
Not everything is worth automating. During the assessment, each task is placed on two axes: the hours it would give back every week, and the effort needed to automate it reliably. The roadmap follows that order.
- 1Answers to recurring questionsQuick wins
- 2Supplier invoice entryQuick wins
- 3Overdue payment remindersQuick wins
- 4Job schedulingCore projects
- 5Custom client portalCore projects
- 6Monthly reportNice to have
- 7Complex customer disputeKeep it human
Illustration: indicative positions, to be worked out for your own tasks.
A task is a good candidate when…
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It comes back often
Steady volume, week after week: that is where minutes turn into hours.
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It follows clear rules
Common cases are easy to describe; exceptions go to a person.
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The information is reachable
Inbox, industry software, spreadsheet, API or export: the data lives somewhere.
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A mistake can be caught
Where the stakes are high, a human approval step sits before anything goes out.
The formula, no black box
volume × minutes × automatable share ÷ 60
= recoverable hours per week. Assumptions are visible and editable in the calculator; we replace them with your real figures during the assessment.
By industry
Your industry, your tasks, your hours.
Each industry page lists the tasks we can automate, the sector tools we connect to and a worked example. Pick yours, or go straight to the calculator.
- Accounting firms 22.5 h
- Recruitment agencies & HR 21.7 h
- Travel & events agencies 18.9 h
- Short-term rental management 18.1 h
- Insurance brokers 17.3 h
- Marketing & creative agencies 17.0 h
- Transport & logistics 16.3 h
- Training providers 16.1 h
- HOA & condo association management 15.1 h
- Hotels & restaurants 14.7 h
- Law firms 13.5 h
- Real estate agencies 12.2 h
- E-commerce 10.5 h
- Veterinary & allied health practices 9.5 h
- Home services & cleaning 9.2 h
- Construction & trades 8.2 h
Estimated hours for the typical business of each industry page, all families combined. Indicative estimate.
What never changes
Four families, the same commitments.
Whatever the automation, it is built for you, plugged into your tools, and stays under your control.
A human in the loop
Approval where it matters, automatic hand-off of sensitive cases, a searchable log of every action.
You own everything
Code, automations and data are yours. No subscription to an opaque platform.
GDPR and EU AI Act
Data minimisation, EU hosting available, AI models chosen by sensitivity: Claude, GPT, Mistral or open source.
Examples of tools we connect to
- Gmail
- Outlook
- WhatsApp Business
- Google Calendar
- Microsoft 365
- QuickBooks
- Xero
- Sage
- HubSpot
- Salesforce
- Pipedrive
- Notion
- Airtable
- Slack
- Teams
- Shopify
- WooCommerce
- Stripe
- Hostaway
- Guesty
- Lodgify
- Airbnb
- Booking.com
- Calendly
Examples of possible integrations. Brands belong to their respective owners; no partnership is implied.
FAQ
Custom automation: straight answers.
Can’t find yours? Ask us — you’ll get an answer within one business day.
What is a custom automation?
It is a chain of tasks carried out automatically — reading a message, extracting a detail, entering it, notifying someone, producing a document — designed around the way you work and plugged into your tools. Iselia Projects builds these automations, often using AI to understand text and documents, always with human oversight where it matters.
Which tasks can a small business automate?
Four families account for most of the recoverable time: customer messages and requests (replies, triage, bookings), documents and admin (invoices, quotes, reminders, filing), scheduling and operations (assignments, checklists, job tracking) and custom business tools (client portals, dashboards, automated reports).
Which automation should we start with?
The one that gives back the most hours for the least effort: usually a frequent task with clear rules and data that is already reachable — often answering recurring questions, document entry or payment reminders. The free assessment ranks your tasks on both criteria.
How many hours can we get back?
It depends on your volumes. Across our 16 industry pages, the indicative estimate for a typical business averages around 15.1 hours per week, all families combined. The calculator applies the same formula (volume × minutes × automatable share ÷ 60) to your own figures.
Do we need to change our software?
No. Automations plug into what you already use: email, Google Workspace or Microsoft 365, industry software, accounting, CRM, WhatsApp, and any tool with an API or an export. When no software fits, we build a custom business tool.
Will AI replace my team?
No. AI is a means to an end: it drafts, sorts, extracts or summarises within limits you set. It absorbs the repetitive work; your team keeps the decisions, the customer relationships and the cases that need judgement.
How long does it take to set up an automation?
The first time savings reach production within a few weeks. We ship one automation at a time, starting with the most valuable, then expand step by step while measuring the hours actually saved.
What happens if an automation gets it wrong?
It is designed to hesitate: when in doubt, it stops and hands over to a person. Sensitive actions can require approval, everything is recorded in a log, and we monitor how it runs after go-live.
Free assessment · 30 minutes
Which family costs you the most hours?
In 30 minutes, we review your repetitive tasks family by family and estimate the hours you could get back. You leave with a prioritised roadmap, whether or not you work with us.
Reply within one business day · No commitment